Regulations

1. GENERAL PROVISIONS

  1. The Fashion Dance online store (hereinafter referred to as the Store), operating under the address fashiondance.eu, is operated by Fashion Dance sp. z o.o. with its registered seat in Krakow, ul. Krowoderskich Zuchow,2/6, registered in the Register of Entrepreneurs, kept by the District Court for Krakow – Śródmieście in Krakow, XI Economic Department of the National Court Register under the KRS (National Court Register) number: 0000969216, with NIP:6762616524 REGON: 521871361, with the share capital in the amount of 5 000 PLN (fully paid up).
  2. These Regulations of the Internet Shop define the rules of making purchases in the fashiondance.pl Internet store and, in particular, the rules and procedure of concluding remote sales agreements via the Shop, as well as the procedure of complaint procedure and the procedure of withdrawal from the agreement by the Consumer.
  3. With regard to Services provided electronically, these Regulations are the Regulations referred to in Article 9 of the Act on Providing Services by Electronic Means of July 18, 2002 (i.e. Journal of Laws of 2020, item 344, as amended).
  4. The Regulations are addressed to all Customers of the Store. All Customers are obliged to familiarize themselves with the provisions of the Regulations, before making a purchase.
  5. Each Customer is obliged to comply with the provisions of the Regulations. Sales are made on the basis of the version of the Regulations in force at the time of placing an order.
  6. Each customer has the opportunity to read the Regulations at any time by clicking on the hyperlink “Store Regulations” on the website of the fashiondance.eu store. The Regulations can be downloaded and printed at any time.
  7. All information contained on the website of the fashiondance.eu store relating to products (including prices), does not constitute an offer within the meaning of Article 66 of the Civil Code of April 23, 1964. (i.e., Journal of Laws of 2019, item 1145, as amended), but an invitation to conclude a contract, within the meaning of Article 71 of the Civil Code of April 23, 1964 (i.e., Journal of Laws of 2020, item 1740, as amended). The Customer, by sending the Order Form, makes an offer to purchase the indicated Goods for the price and under the conditions specified in the description.

2 DEFINITIONS

Regulations – this set of regulations organizing the rules for the use of Store Services by Customers.

Consumer – a Consumer is defined as the following:

  • a natural person making a civil law contract through the Store, not directly related to his/her business or professional activity – the so-called “Consumer sensu stricto”

and

  • a natural person entering into a civil law contract through the Store, directly related to his/her business, when it is clear from the content of the contract that it does not have a professional character for that person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity – the so-called “Entrepreneur with the rights of the Consumer”.

For the purposes of these Regulations, it is assumed that in the absence of a distinction between the two groups of entities indicated, the Regulations refer to both Consumers sensu stricto and Entrepreneurs on the rights of Consumers.

Customer – a natural person (including the Consumer) who is at least 13 years old (provided that he/she has obtained the consent of the statutory representative), a legal person and an organizational unit that is not a legal person, to which special regulations grant legal capacity, which uses the Services provided by the Shop.

Entrepreneur – a natural person, a legal person or an organizational unit that is not a legal person, to which a separate law grants legal capacity, performing a business on its own behalf, who uses the Store.

Order Form – a service available on the Store’s website, by means of which the Customer may make a purchase, in particular by adding Goods to the Basket and specifying certain terms and conditions of the Sales Agreement, including the method of delivery and payment.

Shopping Cart – an element of the Store where the Goods selected by the Customer are visible and where the Customer can determine and modify the details of the Order, including the quantity of the purchased Products.

Store – an Internet service belonging to the Seller, available under the domain: fashiondance.eu, through which the Customer may purchase Goods from the Seller.

Seller – Fashion Dance sp. z o.o. with its registered office in Krakow at ul. Krowoderskich Zuchow,2/6 entered in the Register of Entrepreneurs kept by the District Court for Krakow – Śródmieście in Krakow, XI Economic Department of the National Court Register under the KRS (National Court Register) number: 0000969216, with NIP (taxpayer identification number): 676 266524 REGON (business ID number): 521871361, with a share capital of PLN 5,000 (fully paid up), which, conducting its commercial or professional activity, offers sales via its website.

Goods – a movable thing, which is the subject of the Sales Agreement, the terms of which are specified in the Order Form.

Customized Goods – a movable item, being the subject of a Sales Agreement, which due to its individual characteristics (including, in particular, due to its specification, method of manufacture for individual order, uniqueness or limited availability) is subject to special sales rules included in the provisions of the Terms and Conditions.

Contract of sale – a contract for the sale of Goods at a distance concluded by the Customer through the Store, usually through the Order Form.

Account – a set of resources in the Seller’s ICT system, marked with an individual name (login) and password assigned to the Customer, in which the Customer’s data is collected, including in particular information about placed Orders, the establishment of which requires the Customer to complete the Registration Form

3. TAKING AND PROCESSING OF ORDERS

  1. The condition for using the Store is reading and accepting these Regulations. By placing an order, the Customer accepts the content of the Regulations.
  2. Orders from Customers are accepted by means of a sent Order Form, made through the website: zolami.pl or by e-mail at [email protected] , 7 days a week, 24 hours a day.
  3. The order of Goods is carried out by selecting the Goods in which the Customer is interested, clicking the “ADD TO CART” button, located next to the description of the Goods, and then, from the “CART” level, located in the Store tab, filling out the Order Form, including selection of the form of delivery and payment or selection of the payment on delivery option, if available for the selected Goods, and then clicking on the purchase confirmation.
  4. The Customer may choose the following forms of payment for the ordered Goods: BLIK payment, payment card, deferred payment, electronic transfer through an external payment system imoje, operated by the company ING Bank Śląski S.A. based in Katowice.
  5. Entrepreneurs, considered to be so-called Entrepreneurs on consumer rights (see definition of “Consumer” in these Terms and Conditions), will have to indicate, already at the time of ordering the Goods, that the purchase is not of a professional nature for them.
  6. After placing an order, the Customer receives a confirmation of the placed order to his/her e-mail address, provided in the Order Form.
  7. After the Customer receives the confirmation of acceptance of the offer, the process of order processing by the Seller begins, whereby:
    • in the case of placing an order payable by traditional transfer – begins after the payment for the placed order is credited to the Store’s bank account.
    • in the case of placing an order paid on delivery – begins at most on the next business day, after its confirmation by the Seller
    • in the case of custom-made products – begins after the payment of at least 30% of the value of these products is credited to the Store’s bank account.
  8. Orders placed at the Store are processed during the Store’s working hours (on working days, Monday through Friday, from 9:00 a.m. to 5:00 p.m. Orders placed on working days after 5:00 p.m. , on Saturdays, Sundays or holidays, will be processed on the next working day.
  9. The Customer will receive a message about acceptance of the order for processing, which is understood as the Seller’s statement of acceptance of the offer. As soon as it is received by the Customer, the Contract of Sale is concluded.
  10. For each order a VAT invoice is issued in electronic form sent to the e-mail address provided by the Customer.
  11. The available means of communication between the Customer and the Store are:
    • E-mail – [email protected]
    • Contact form at fashiondance.eu
    • Mailing address – 31-272 Krowoderskich Zuchów street, 2/6 Krakow, Poland
  12. The price given in the order is the total value the Customer is obliged to pay (gross price). It includes applicable tax.The cost of delivery is not included in the price, as it depends on the method of delivery of the purchase chosen by the Customer.
  13. The Seller reserves the right to change the prices found in the Store, to introduce new Goods for sale, to carry out and cancel promotional actions, or to make changes to them, in accordance with applicable laws.
  14. If the Consumer will be required to pay more than the agreed price, described in the preceding paragraph, the Shop will immediately inform the Consumer about this fact, explaining the reason for the price difference. Charging the Consumer with additional costs will be made only after obtaining the express consent of the Consumer.

4. DELIVERY AND TRANSPORTATION COSTS

  1. Delivery of the order in the Store is carried out through:
    • InPost Paczkomaty 24/7
    • InPost courier
    • Poczta Polska
    • Courier – foreign shipments
  2. Delivery costs:

InPost Parcel Machines 24/7

Shipping cost
After prepayment 13 PLN gross
Cash on delivery (up to 5000 PLN) 15 zł gross

InPost courier

Shipping cost
After prepayment 16 PLN gross
Cash on delivery (up to 5000 PLN) 22 zł gross

Polish Post

After prepayment
Weight Shipping cost
Up to 2 kg 16 zł gross
From 2 to 5 kg 18 zł gross
From 5 to 10 kg 24 PLN gross
  1. Orders placed in the Store are processed within 1-2 business days. Order processing time is calculated from the moment of positive authorization of payment. Orders placed on Saturdays, Sundays and holidays will be processed on the next working day.
  2. In the case of Goods on Order, the lead time is determined each time with the Customer (as a rule, it is about 3-12 weeks, depending on the model and manufacturer).
  3. The waiting time for delivery in Poland is usually: 3-5 working days . The waiting time consists of the order processing time, i.e. the completion of the Goods for the order and the expected delivery time, which ranges from 24 hours, depending on the selected delivery method. For foreign shipments, the waiting time depends on the country of delivery.
  4. The Seller is not responsible for delays caused by the carrier.
  5. When receiving a shipment delivered by a courier, the Customer should, in his presence, carefully check the content and completeness of the shipment, the condition of the external packaging and the condition of the ordered Goods. In case of damage to the shipment, the Customer should draw up a damage report with the courier, in two identical copies signed by the Customer and the courier.

5. PAYMENT PROCESSING

  1. Within the operation of the Store, the following payment methods are possible:
    • by bank transfer, to the bank account : ING 20 10501445 1000 0090 3275 6182 for transfers in Polish zloty
    • online payment via paynow platform
    • cash on delivery
    • by payment card: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro. The online payment service provider for card payments is Blue Media S.A..
  2. A customer who has chosen the option of payment by bank transfer is obliged to pay for the order placed, within five (5) working days, from the date of placing the order. Otherwise, the Seller’s offer is not binding and the order is removed from the system. In the title of payment it is sufficient to provide only the number of the order being placed. There is a possibility to extend the payment term, with prior notification to the Store staff.

6 COMPLAINT

  1. The Seller is responsible to the Consumer for the compliance of the Goods with the Sales Agreement, in accordance with Chapter 5a of the Consumer Rights Act (Article 43a-43g). In the event of non-conformity of the Goods with the Sales Agreement, the Consumer is entitled to file a complaint.
  2. The Seller shall be liable for non-compliance of the Goods with the Sales Agreement existing at the time of delivery and disclosed within two years from that time. The Seller may not invoke the lapse of the period referred to in the preceding sentence if he has deceitfully concealed the lack of conformity of the Goods with the Sales Agreement.
  3. The Seller shall not be liable for non-compliance of the Goods with the Sales Agreement if the Consumer, at the latest at the time of conclusion of the Sales Agreement, has been clearly informed that a specific feature of the Goods deviates from the requirements for compliance with the Agreement, and the Consumer has expressly and separately accepted the lack of a specific feature of the Goods.
  4. If the Goods are inconsistent with the Agreement, the Consumer may demand their repair or replacement.
  5. The Consumer exercising his/her rights due to non-conformity of the Goods with the Sales Agreement shall make the Goods subject to repair or replacement available to the Seller, by sending them to the address of the warehouse: 31-272 Krakow ul Krowoderskich Zuchow 2/6. The Goods (its part) should be properly protected against damage during transport (Goods damaged during the complaint shipment will not be subject to repair or replacement). The costs associated with the return of the Goods complained about by the Customer shall be reimbursed to the Customer immediately after positive consideration of the complaint, but no later than within 14 days from the date of receipt of the Goods or proof of their return.
  6. Entrepreneur On Consumer Rights in the complaint form must include a statement that the Sales Agreement concluded by him was not directly related to his business activity, does not have a professional character for him, resulting in particular from the subject of his business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity. If the Sales Agreement has been concluded directly with the business activity and has a professional character for a given Customer, this Customer is not an Entrepreneur on the rights of a Consumer and is not entitled to the right of non-compliance of the Goods with the Sales Agreement.
  7. Complaints are processed within 14 (fourteen) days from the date of receipt of the complaint by the Seller, of which the Customer will be notified by e-mail to the e-mail address provided by the Customer or by text message to the telephone number provided by the Customer, or by mail to the address provided by the Customer.
  8. Repair or replacement of the Goods shall be carried out within a reasonable time from the moment of notifying the Seller of the Goods’ non-conformity with the Sales Agreement, and without undue inconvenience to the Consumer or Entrepreneur at the Consumer’s Rights. The Consumer or Entrepreneur at the Consumer’s Rights shall not be obliged to pay for the ordinary use of the Goods, which are then replaced.
  9. The Seller may replace the Goods when the request includes repair, or repair the Goods when the request includes replacement, if bringing the Goods into conformity with the Sales Agreement in the manner indicated in the complaint is impossible or would require excessive costs for the Seller. If, on the other hand, implementation of both requests is impossible or would require excessive costs for the Seller, the Seller may refuse to bring the Goods into conformity with the Sales Agreement.
  10. The Consumer may submit a statement of price reduction or withdrawal from the Sales Agreement when:a. The Seller refused to bring the Goods into conformity with the Sales Agreement;b. The Seller has failed tobring the Goods into conformity with the Sales Agreement;
    c. the lack of conformity of the Goods with the Sales Agreement still exists, despite the fact that the Seller has tried to bring the Goods into conformity with the Sales Agreement;
    d. the Seller’s statement or the circumstances indicate that he will not bring the Goods into conformity with the Sales Agreement within a reasonable time or without undue inconvenience for the Consumer;
    e. the lack of conformity of the Goods with the Sales Agreement is so significant that it justifies a reduction of the price or withdrawal from the Sales Agreement by a prior request for replacement or repair.
  11. The Consumer may not withdraw from the Sales Agreement if the non-conformity of the Goods with the Sales Agreement is insignificant.
  12. The reduced price shall remain in such proportion to the price under the Sales Agreement as the value of the Goods not in conformity with the Sales Agreement remains to the value of the Goods in conformity with the Sales Agreement.
  13. The Consumer’s right to withdraw from the Agreement is limited only to Goods that do not conform to the Sales Agreement. If the non-conformity with the Sales Agreement applies only to certain Goods delivered under the Sales Agreement, and there is a legal basis for withdrawal from the Sales Agreement, the Consumer may withdraw from the Sales Agreement only with respect to these Goods, as well as with respect to other goods purchased by the Consumer together with the Goods not conforming to the Sales Agreement, if the Consumer cannot reasonably be expected to agree to keep only the Goods conforming to the Sales Agreement.
  14. In the case of withdrawal from the Sales Agreement, as referred to in paragraph 15 above, the Seller shall refund the price, and in the case of making a price reduction statement in accordance with paragraph 15 above – the amount due as a result of exercising the right to reduce the price – immediately, but no later than within 14 days from the date of receipt of the price reduction statement or receipt of the Goods or proof of their return in the case of withdrawal from the Sales Agreement. The Seller will refund the payment using the same method of payment used by the Consumer, unless the Consumer agrees to another method of refund that does not involve any costs for him.
  15. The Parties exclude any liability of the Seller under warranty for defects, in accordance with Article 558 § 1 of the Civil Code, to Customers other than Consumers.
  16. In no case does the Seller provide a contractual guarantee of the quality of the Goods to the fullest extent permitted by law.
  17. The Shop reserves the right to refuse to recognize a complaint in case of any modification of the product by the Consumer.
  18. The Shop reserves the right to refuse to recognize a complaint in cases of: sole fault of the user, mechanical damage, improper maintenance and use of the Goods inconsistent with their intended use.
  19. Complaints about the Goods, may be submitted:
    • in writing, to the address of Fashion Dance sp. z o.o.
      Krowoderskich Zuchow 2/6 Street, 31-272 Kraków
    • by e-mail, to [email protected]
  20. The complaint should include:
    • details of the person making the complaint (name, mailing address, optional – e-mail address and contact telephone number);
    • indication of the reason for the complaint and the content of the request;
    • the Order number, appearing in the confirmation of acceptance of the Order;
    • the original or a copy of the proof of purchase (e.g., receipt or invoice) may facilitate the filing of a claim, but is not necessary to file a claim.

7. RIGHT OF WITHDRAWAL – RETURNS

  1. In accordance with the Law on Consumer Rights of May 30, 2014. (i.e. Journal of Laws of 2020, item 287, as amended), the Consumer may withdraw from the contract of sale of the Goods purchased from the Store, without giving any reason, by making a statement to that effect in writing, within fourteen (14) days, counting from the date of delivery of the Goods (i.e. from the date of receipt of the Goods by the Consumer). In order for the Consumer to meet this deadline it is sufficient to send the statement, before its expiration.
  2. The Consumer may withdraw from the contract by submitting a statement of withdrawal to the Seller. A model statement is attached as Appendix No. 1 to these Regulations.
  3. Statement of withdrawal from the contract should be sent to the address of Fashion Dance warehouse, 2/6 Krowoderskich Zuchów Street, 31-302 Kraków and by e-mail to [email protected].
  4. The Consumer shall return the Goods to the Seller within fourteen (14) days from the date on which he/she withdrew from the contract. To meet the deadline it is sufficient to return the Goods before its expiration.
  5. Return of Goods should be made to the address of the warehouse: Fashion Dance, 2/6 Krowoderskich Zuchów Street, 31-302 Kraków with the attached statement of withdrawal from the contract.
  6. Return of the Goods can also be made using the InPost service The Seller, within fourteen (14) days, from the date of receipt of the statement of withdrawal from the contract, will return to the Consumer the payments made by him, but the return of payments will not take place until the Goods are received back or the Consumer provides proof of their return. .
  7. The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of return that does not involve any costs for the Consumer.
  8. The Consumer shall bear the cost of returning the Goods to the Seller.
  9. The right of withdrawal from the Sales Agreement does not apply to the Consumer in relation to the contract:
    • in which the object of performance is an item made to the individual order of the Consumer (Goods on Order);
    • in which the subject of the performance is an item subject to rapid deterioration or having a short shelf life;
    • in which the subject of the performance is an item delivered in a sealed package that cannot be returned after opening the package for health or hygienic reasons, if the package has been opened after delivery;
    • in which the subject of the performance are things that after delivery, due to their nature, become inseparably connected with other things;
    • in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging is opened after delivery;
      • delivery of newspapers, periodicals or magazines, except for a subscription contract;
  10. The right of withdrawal from a contract concluded remotely does not apply to an entity other than a Consumer, in the sense adopted for the purposes of these Regulations (see definition of “Consumer”).

8. OUT-OF-COURT DISPUTE RESOLUTION

  1. If the complaint procedure fails to produce the result expected by the Consumer, the Consumer may use, among other things:
    • Mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found at: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
    • Assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
    • Free assistance from the city or county consumer ombudsman.
    • Online ODR platform available at: http://ec.europa.eu/consumers/odr/.
  1. This chapter entitled “Out-of-court dispute resolution” does not apply to one category of persons described in these Terms and Conditions as Consumers, the so-called “Entrepreneurs on consumer rights”, which came into force for contracts concluded from January 1, 2021. In view of this, for all contracts, the chapter applies only to entities belonging to the so-called category of Consumer sensu stricto.

9. PERSONAL DATA PROTECTION

  1. The Customer, by placing an order, agrees to the processing, provided by him/her, of personal data, for the purpose of processing and servicing the order, by the Seller, who is also the administrator of the personal data, within the meaning of Article 7 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88.
  2. The administrator of personal data, provided by the Customer, while using the Store, is the Seller.
  3. Personal data, located in the database of the Seller, are not transferred to entities that do not participate in the implementation of the Sales Agreement.
  4. The Customer, in accordance with Article 15 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88, has the right to access his personal data, may request their correction or deletion. The Vendor provides each Customer with the right to control the processed personal data.
  5. The provision of personal data is voluntary, however, the lack of consent to the processing of personal data prevents the execution of the Customer’s order.
  6. Detailed information regarding personal data and privacy protection is included in the “Privacy Policy” tab on the Store’s website.

10. FINAL PROVISIONS

  1. The Regulations set out the rules for the conclusion and performance of the Contract of Sale of Goods found on the Store’s website.
  2. The contract of sale is concluded between the Customer and the Seller.
  3. The Regulations are available to all Customers in electronic version on the website of the Store zolami.pl .
  4. In order to use the Store’s Services, it is necessary to have devices that allow access to the Internet and a web browser capable of displaying web pages, as well as to provide an e-mail address for sending information regarding the processing of an order.
  5. It is forbidden for all persons, including Customers, to post unlawful content on the Store’s website.
  6. In matters not covered by these Regulations, the relevant provisions of generally applicable law shall apply.
  7. The Regulations do not exclude or limit any of the rights of the Customer, who is a Consumer, to which he is entitled under mandatory provisions of law. In the event of a conflict between the provisions of the Regulations and the mandatory provisions of law granting rights to consumers, the provisions shall prevail.
  8. In the event that any provision of these Terms and Conditions is or should become invalid or ineffective, the validity of the entire Terms and Conditions for the remainder shall not be affected. In such a case, the Parties shall replace the invalid or ineffective provision with another provision that reflects the intended economic purpose as closely as possible. Accordingly, this also applies to any gaps in the Terms and Conditions.

Withdrawal from the contract

Shipping and payment

Payment

The forms of payment accepted by the Store:

  1. a) bank transfer
  2. b) fast payment by paynow system (bank transfer, blik or payment card)
  3. d) by payment card: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro
  4. c) payment by cash, credit card or blik upon delivery of a cash on delivery parcel by courier
  5. d) payment by credit card upon delivery of a cash on delivery parcel from an InPost parcel machine (selected parcel machines)

Transfer details

Fashion Dance sp. z o.o

  1. Krowoderskich Zuchow,2/6

31-272 Cracow

PL20 1050 1445 1000 0090 3275 6182

Delivery costs

InPost parcel machines 24/7

Shipping cost
After prepayment 0 zł* / 13 zł gross
Cash on delivery (up to 5000 zł) 15 zł gross

InPost courier

Shipping cost
After prepayment 16 PLN gross
Cash on delivery (up to 5000 PLN) 22 zł gross

Polish Post

After prepayment
Weight Shipping cost
Up to 2 kg 16 zł gross
From 2 to 5 kg 18 zł gross
From 5 to 10 kg PLN 24 gross

*As part of the “Free shipping and returns on orders over 400 PLN” offer. The seller bears the cost of delivery to the designated parcel machine in Poland after prepayment.

Delivery and pick-up of parcels from parcel machines 24/7

It is possible to pick up parcels from a parcel machine via the inPost Mobile app or a received pickup code/QR code. The parcel must be picked up within 48h.

98% of parcel shipments are delivered the next day after posting.

Delivery and collection of Inpost courier parcels:
Statistically 98% of InPost courier parcels are delivered the next working day after sending.
The courier makes 2 attempts to deliver the parcel (does not apply to the pre-holiday parcel peak ). If there is no contact with the recipient, the package goes to the designated InPost point, where it waits 3 working days for collection. In the case of a COD package at the InPost courier, you can pay by cash, card or Blik

Returns

Rules for returning goods

  1. Within 14 days from the date of receipt of the Goods, send a signed statement of withdrawal from the contract.
  2. Send the statement:
    1. by mail to the mailing address of Fashion Dance sp. z o.o. 31-272 Kraków Krowoderskich Zuchów 2/6

or

  • By email to [email protected]
  • Return the goods to the warehouse address: Fashion Dance sp. z o.o. 31-272 Kraków Krowoderskich Zuchów 2/6
  • The consumer bears the costs of returning the goods

Consumer withdrawal form

City: ___________, on: __________ r.

Consumer:

Name: ________________

Address: ________________

E-mail: ________________

Tel: ________________

Entrepreneur:

Name: Fashion Dance sp. z o.o.

Address: 31-272 Kraków Krowoderskich Zuchów 2/6

FORM OF WITHDRAWAL BY THE CONSUMER FROM THE CONTRACT FOR THE PROVISION OF SERVICES

Hereby, acting pursuant to Article 27 of the Law on Consumer Rights of May 30, 2014. (i.e., Journal of Laws of 2020, item 287, as amended), as amended:

Article 27 of the Law on Consumer Rights

A consumer who has concluded a contract at a distance or off-premises may withdraw from it within 14 days without giving any reason and without incurring costs, except for the costs specified in Article 33, Article 34 paragraph 2 and Article 35.

I inform about withdrawal from the contract, concluded on _______________, consisting in:

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

In connection with the above, I kindly request a refund of the following monetary amount, resulting from the withdrawal from the contract: ______ PLN (in words: _________________________________), which should be transferred to the following bank account number: _________________________.

With best regards,

handwritten signature