Privacy Policy
This privacy policy applies to personal information that is collected or processed in connection with your interaction with Anna Babii / Fashion & Style Studio, through our websites, digital experiences, events, and other products and services that are part of Anna Babii / Fashion & Style Studio offerings. This policy sets out how your personal information is used, shared and protected, presents the choices you have regarding your personal information, and explains how to get in touch with Anna Babii / Fashion & Style Studio.
Purpose and duration of data processing
The processing of your personal data allows us to provide you with services such as maintaining your account, processing orders, contact related to the execution of the contract, as well as sending marketing information (including the newsletter).
Your personal data will be stored for the duration of the contract and for a period in accordance with the applicable legislation, taking into account the statute of limitations for claims and tax obligations. Personal data that you have consented to the processing of will be stored until you withdraw your consent.
Data collection for order processing
Before you place an order at our Online Shop, you can create an account, which makes it easier to place further orders.
Registering an account requires you to provide your email address, which will be your login, and a password to secure your account.
If you decide to place an order, we will need your data, such as your name, home address, possibly another delivery address, e-mail address, and telephone number.
We collect your data described above for the purpose of entering into a sales contract with you, as well as for the performance of the contract and for accounting purposes. Without providing the required data, we are unable to conclude a contract with you.
Your personal data may be passed on to a payment operator and a courier company.
If you subscribe to the newsletter and agree to receive it, we only ask for your e-mail address. You can unsubscribe at any time by clicking on the unsubscribe link found in the footer of each newsletter or by writing an email to [email protected].
Automatic data collection (cookies)
The Website does not collect any information automatically, except for the information contained in cookies.
The entity placing and accessing cookies on the Website User’s terminal device is the operator of Anna Babii / Fashion & Style Studio, with its registered office at ul. M. Skłodowskiej-Curie 5/6, 31-025 Kraków, NIP: 6772527845, REGON: 542205975.
Cookies are used to:
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Adapt website content to the User’s preferences and optimize the use of the website.
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Create statistics to understand how users interact with the website.
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Maintain user sessions (so that users do not need to log in repeatedly).
The Website uses session and permanent cookies. Users can adjust browser settings to block or manage cookies. Cookies are not used for profiling.
We also use Microsoft Clarity and Microsoft Advertising to record user behavior and improve/promote our services.
Administration of personal data
The administrator of the personal data is Anna Babii / Fashion & Style Studio, ul. M. Skłodowskiej-Curie 5/6, 31-025 Kraków.
You have the right to access, correct, and request deletion of your data (“right to be forgotten”).
You may submit all requests concerning personal data to [email protected].
Complaints
The Seller is responsible for the conformity of the goods with the Sales Agreement, in accordance with applicable consumer rights laws.
In case of non-conformity of the goods, the consumer may request repair or replacement. Complaints are accepted only via e-mail: [email protected].
The complaint should include:
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Name and contact details of the person making the complaint
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Reason for the complaint and requested action
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Order number
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Proof of purchase (optional but recommended)
Complaints are processed within 14 days. Costs for returning goods under complaint are reimbursed within 14 days from acceptance of the complaint.